Blue Collar Services
GM/ License Holder
Full Time • Raleigh
HVAC General Manager/License Holder
Location: Raleigh, NC
Employment Type: Full-Time | On-Site | Leadership Role
Compensation: $100,000–$125,000 base + performance bonuses
Benefits: Health Insurance | 401(k) | Paid Time Off
Location: Raleigh, NC
Employment Type: Full-Time | On-Site | Leadership Role
Compensation: $100,000–$125,000 base + performance bonuses
Benefits: Health Insurance | 401(k) | Paid Time Off
We are a startup residential HVAC focused on delivering high-quality workmanship, exceptional customer experience, and building scalable, disciplined operations from day one.
We are seeking a General Manager to lead the business at a high level while remaining closely connected to field operations. This is a rare opportunity for an experienced HVAC leader who wants full operational ownership, the ability to build a team and culture, and meaningful financial upside.
Role Overview
This is a hands-on leadership role with full operational responsibility.
You will oversee all aspects of the business, including:
- Field operations and service delivery
- Team leadership and development
- Financial performance and KPI management
- Customer experience and brand reputation
While this is primarily a leadership role, staying connected to the field and team will be key—especially in the early stages of growth.
Why This Role Is Different
- True leadership role — you run the business, not just a department
- Direct impact on company growth, performance, and culture
- Ability to build and lead your own team from the ground up
- Backed by a national brand without heavy corporate structure
- Ownership that values transparency, accountability, and collaboration
- Clear financial upside tied to performance and profitability
Key Responsibilities
Leadership & Operations
- Oversee daily operations across service, install, and customer experience
- Lead, coach, and develop technicians, office staff, and future leaders
- Establish and maintain operational systems, processes, and KPIs
- Drive accountability and performance across all departments
Financial & Business Management
- Own revenue, profitability, and cost control
- Monitor and improve key performance metrics (conversion rates, ticket size, efficiency, etc.)
- Ensure pricing discipline and operational efficiency
- Partner with ownership on growth strategy and forecasting
Team Building & Culture
- Recruit, hire, and onboard team members as the company grows
- Build a culture of accountability, professionalism, and pride in workmanship
- Develop training processes and career paths for employees
Customer Experience & Quality Control
- Ensure exceptional customer service and consistent quality standards
- Reduce callbacks, rework, and warranty issues
- Uphold brand reputation and service excellence
Licensing Requirement (North Carolina)
- Must hold a valid North Carolina HVAC contractor license
Required Experience
- 7+ years of residential HVAC experience (install and service)
- 3+ years in a leadership role (Service Manager, Operations Manager, or similar)
- Strong understanding of field operations and business performance metrics
- Proven ability to lead teams and drive results
- Comfortable in a startup / build-from-the-ground-up environment
Preferred
- Prior General Manager or multi-department leadership experience
- Strong business acumen with a growth mindset
Who This Role Is For
This role is ideal for:
- A proven HVAC leader ready to take full ownership of a business
- Someone who wants autonomy, accountability, and financial upside
- A builder who thrives in fast-paced, growth-oriented environments
- A leader who wants to shape culture, systems, and long-term success
Compensation: $100,000.00 - $120,000.00 per year